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Frequently Asked Questions
General
Which sectors are Arbin products suitable for?
Can I get advice from Arbin on choosing the right respiratory protection?
Products & technical
What is the difference between dependent and independent respiratory protection?
Which standards and certifications do Arbin products meet?
Are the products suitable for users with beards?
In which situations can I not use the Kite?
Where can I find the manual and maintenance instructions for my product?
Orders
Is there a minimum order quantity?
Can I request a quote for larger volumes?
Can I order on invoice as a business?
How do I receive my invoice?
How does VAT work for international customers?
Shipping & delivery
What are the delivery times?
What are the shipping costs?
Do you deliver outside Belgium and the Netherlands?
After-sales
What is the warranty period on the products?
Can I return a product?
Can I come to Arbin for repairs and maintenance?